Frequently Asked Questions
Frequently Asked Questions
What is Korean skincare?
Korean skincare refers to beauty and skincare products developed in South Korea, known for their innovative formulations, gentle ingredients, and multi-step routines that focus on achieving healthy, glowing skin.
How do I start a Korean skincare routine?
Start with the basics: a gentle cleanser, hydrating toner, moisturizer, and sunscreen. As you become comfortable, you can add serums, essences, and treatments based on your specific skin concerns.
What are the benefits of Korean skincare products?
Korean skincare products are known for their high-quality ingredients, innovative formulations, focus on hydration and prevention, gentle approach to skin health, and effective results for various skin concerns.
How long does shipping take?
Shipping times vary depending on your location. Standard shipping typically takes 1-5 business days. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns within 14 days of purchase for unopened products in their original condition. Please contact our customer service team to initiate a return.
Are your products authentic?
Yes, all our Korean skincare products are 100% authentic and sourced directly from authorized distributors and brands in South Korea.
How do I know which products are right for my skin type?
We recommend reviewing product descriptions for skin type recommendations. If you need personalized advice, please contact our customer service team who can help guide you to the best products for your skin concerns.